Customer Relations Representative - State Farm Agent Team Member
Full Time • Livonia, MI
Benefits:
- Short Term Disability
- Life Insurance
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
Successful State Farm Insurance Agent located in Livonia is seeking an outgoing Customer Relations Representative. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and resolve issues.
- Assist customers with Insurance policy renewals and underwriting compliance.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Maintain accurate records of customer interactions
QUALIFICATIONS:
- 2+ years of experience in customer service
- Communication and problem-solving skills.
- Property & Casualty license must currently have or must be able to obtain.
- Life and Health license must have currently or must be able to obtain.
- Ability to handle high-stress situations calmly.
- Detail-oriented and able to multitask.
Compensation: $42,000.00 - $48,000.00 per year
Looking for the skills and confidence to run a business in the future?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Livonia, MI.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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